Support & Maintenance
Your shiny new or recently serviced IT system will probably continue to work well for some time afterwards.
Unbeknown to you, it is however deteriorating gradually. Hard discs become full and fragmented, backups fail, automatic updates fail and cause errors, workstations or worse still servers start crashing – the result is an IT system which is a liability to your business success and which causes great stress to you and your staff.
You wouldn’t expect to drive your car without getting it regularly serviced and MOT’ed would you? Your IT system has many more moving parts than a car and it is updated daily.
We offer our hugely popular System Care And Maintenance Plan (SCAMP), which provides the essential support your business needs, whilst remaining competitively priced. What’s more you can even pay in monthly instalments.
With smaller companies, we provide support in ‘time chunks’, which can be used on a metered basis.
Nomis use remote connection and telephone support methods to keep costs down and speed up our fix time dramatically.
Either method can be enhanced with our 24/7 Server and Workstation monitoring; this way, we often know of a problem before the user does. In many cases it’s fixed before they are aware of it too!
Other IT providers and company IT departments often call us in to supplement their own IT skills.
Give us a call on 0845 873 7705 to find out how much our support can help your business.
